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Terms & Conditions
Terms and Conditions for Custom Barista Equipment
Effective Date: 14.3.25
Welcome to the Custom Barista Equipment website (the "Site"). These Terms and Conditions ("Terms") govern your use of our Site and the purchase of products from Custom Barista Equipment ("we," "us," or "our"). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site.
1. Acceptance of Terms
By using the Site, you represent that you are at least 16 years of age, or you are using the Site with the consent of a parent or guardian. If you do not meet these requirements, you must not access or use the Site.
2. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of changes by posting the updated Terms on the Site. Your continued use of the Site after any changes indicates your acceptance of the new Terms.
3. Product Information and Availability
We strive to provide accurate product descriptions and pricing on the Site. However, we do not warrant that product descriptions, prices, or any other content on the Site are accurate, complete, reliable, current, or error-free. We reserve the right to modify or discontinue products at any time without prior notice.
4. Orders and Payment
By placing an order through the Site, you are making an offer to purchase a product subject to these Terms. All orders are subject to acceptance by us. We may refuse or cancel your order for various reasons, including but not limited to product availability, inaccuracies in product or pricing information, or if we suspect fraudulent activity.
Payment must be made at the time of purchase. We accept various payment methods, and you agree to provide accurate payment information. By submitting an order, you authorise us to charge your chosen payment method for the total amount of the order.
5. Shipping and Delivery
We will make every effort to process and ship your order promptly. Shipping times may vary based on your location and the shipping method selected. We are not responsible for delays caused by the shipping carrier or unforeseen circumstances.
6. Returns and Refunds
Due to the personalised nature of our products, all sales are final. Once an order is placed and the customer has approved the mock-up provided by Custom Barista Equipment, no refunds or exchanges will be permitted. We encourage you to review the mock-up carefully and ensure that all details are correct before providing your approval.
In the unlikely event that you receive a damaged or defective product, please contact our customer service team at info@custombaristaequipment.com within 5 days of receiving your order. We will work with you to resolve the issue, which may include providing a replacement product.
7. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Custom Barista Equipment or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Custom Barista Equipment and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or the purchase of products, even if we have been advised of the possibility of such damages.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [insert your jurisdiction, e.g., the State of California], without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved in the state or federal courts located in [insert your location].
10. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Custom Barista Equipment